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Austin Spires

Austin Spires

Senior Director, Technology Intelligence

Austin Spires is Senior Director, Technology Intelligence at Fastly, where he focuses on user experience. He’s been working on developer tools and customer happiness for many years, and frequently speaks at conferences and meetups. Before Fastly, Austin worked in sales and support at GitHub, where he helped lead customer onboarding. Originally from Texas, Austin plays a mean bass and likes drinking the occasional beer.

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Fastly's resilient architecture helps prevent outages and mitigate severity
Building for the Model Hardware StandardAustin Spires
Anthropic’s Model Hardware Standard (MHS) lets AI agents operate physical equipment. Here’s how we’re prototyping secure edge MCP support for it.
AIEdge network+1
MCP at the Edge: What Changes When MCP Runs Securely in Every POPAustin Spires
Stop wasting 500ms per AI tool call. See how Fastly Compute scales stateless MCP servers worldwide for instant, secure, sub-millisecond agent execution.
AIEdge network+3
Prepare for peaks
Delivering A Resilient World Cup FinalAustin Spires, John Agger
How do you stream the World Cup to estimated 1.8B fans? Explore Fastly’s traffic insights, extra-time viewer surges, and real-time anti-piracy strategies.
CDN & DeliveryStreaming+1
No More Draws: What the World Cup's Knockout Rounds Reveal About ViewershipJohn Agger, Austin Spires
What happens when every World Cup match is win-or-go-home? Fastly's global traffic data reveals how extra time, penalty shootouts, and late drama reshape live viewing behavior.
StreamingCDN & Delivery+1
World Cup Viewership: What Keeps Fans Watching (and Tuning Out)Austin Spires, Ashley Hurwitz
What drives World Cup viewership? We analyzed global streaming traffic trends, from halftime dips to star players and nail-biting finishes, on our edge network.
CDN & DeliveryEdge network+3
How Fastly Helps Organizations Respond to DDoS Attacks in Real TimeLiam Mayron, Cody Arnold, +1
Learn how Fastly helps organizations detect, mitigate, and respond to DDoS attacks and other cyber threats with 24/7 human-led security operations and real-time protection.
SecurityProduct
Fastly's resilient architecture helps prevent outages and mitigate severity
Outages, Attacks, and a Need for ResilienceAustin Spires
Cloud outages are a stark reminder of our digital economy's fragility. Learn how Fastly mitigated a major traffic failover and concurrent DDoS attacks with zero disruption.
CDN & DeliveryEdge network+3
Building Scalable Waiting Rooms with Fastly ComputeBrock Norvell, Terri Allegretto, +2
Control website traffic and prevent server overload with Fastly Compute waiting rooms. Learn how to build scalable, customizable queues for high-demand events.
ComputeEngineering+3
Prepare for peaks
Resilience by Design: Lessons in Multi-Cloud ReadinessAustin Spires
Stay online when it matters most. Learn how Fastly's multi-cloud and edge strategies protect against outages, keeping your systems fast and reliable.
CDN & DeliveryPerformance+1
Empowering the Open Web: How Fastly Supports Organizations Like ToS;DRAustin Spires
Empowering the Open Web: Learn how Fastly supports ToS;DR, a non-profit that makes internet terms of service easy to understand and improves online transparency.
CDN & DeliveryCustomers+1
Built with Fastly: Northflank’s Developer PlatformAustin Spires, Will Stewart
Discover how Fastly empowers engineering teams to build and scale web applications, like startup Northflank, and how Fastly's products assist in reaching their goals.
CustomersDevOps
The Open Web is Vibrant, and Vital to 2025Austin Spires, Jenn Turner
Explore Fastly's commitment to the open web and education, where ideas flourish into impactful online experiences. Check out what members of Fast Forward accomplished in 2024.
CultureCustomers+1
Thanks to the internet’s on-call teamsAustin Spires
Thank you for the essential role that on-call teams play in ensuring internet reliability and security, particularly during the holiday season. We appreciate your dedication.
CultureDevOps+3
OpenJS Foundation and Fastly Announce Strategic Collaboration to Support the Evolution of the JavaScript EcosystemAustin Spires
The OpenJS Foundation is excited to announce a strategic partnership with Fastly, to enhance the performance, security, and scalability of JavaScript projects across the globe.
DevOpsCompany news+2
Built with Fastly Spotlight: LeakSignal stops GenAI data leaksAustin Spires, Wesley Hales
Learn about how LeakSignal leverages Fastly's industry-leading edge cloud platform to power its cutting-edge data flow governance solution.
Edge networkPlatform+2
Fastly and Google partner to enhance your privacy while protecting Chrome users from online threats in real-timeMonique Barbanson, Austin Spires
We're excited to announce that Google Chrome is leveraging Fastly Oblivious HTTP (OHTTP) Relay to support the Standard protection mode in Chrome.
SecurityCompany news+2
Using Feedback to Improve User ExperienceAustin Spires
Our new user onboarding experience is built on our values of putting the customer first, transparency, and constantly iterating and innovating. See what's new, and our methodologies for improving.
CultureEngineering
Tips for successfully migrating to FastlyAustin Spires
Moving to a new content delivery network (CDN) can seem daunting from an operational standpoint, and it’s important to ensure your CDN is set up correctly before you start migrating all your traffic. In this post, I’ll outline a few steps you can take to experience a smooth migration process to Fastly.
Engineering
Fastly support training & lessons learned | FastlyAustin Spires
This article dives into our support team's training processes and explains how our lessons learned can help your support team grow.
Fastly's support building, part 3 | FastlyAustin Spires
At Fastly, we've made some key decisions about how to operate and structure our support team in a way that allows us to deliver quality at scale. Some of the lessons we learned are more specific to issues encountered as we grew, but most can be applied to any support or customer-facing team.